Junymo handles refunds, exchanges, order questions, and more — automatically. Flat monthly rate. No per-ticket fees. No overages.
Annual plan · 90-day money-back guarantee · Setup in under 24 hours.
Live in less than a day. We handle the heavy lifting.
Fill out a quick 5-minute form so we know your products, policies, and brand voice.
Our team builds out your AI agent and shares it with you for approval before going live.
Drop a single snippet into your theme — or send it to your dev. Takes about 2 minutes.
Junymo starts handling tickets immediately. Every conversation logs to your dashboard.
Per-ticket fees bleed your budget
Most helpdesks charge for every single ticket — and every AI interaction on top of that. As volume grows, so does your bill.
Hours lost to repetitive responses
Your team spends hours every day copy-pasting the same answers to order status, refund, and exchange questions.
Support can't keep up with growth
Hiring more agents to handle ticket volume is expensive and slow. A good sales month shouldn't break your support team.
One flat monthly rate
Junymo charges a flat monthly fee no matter how many tickets you receive. Predictable costs, no surprises.
Instant AI responses, 24/7
Junymo resolves tickets instantly at any hour — no human needed. Customers get answers in seconds, not hours.
Scales to any volume
Black Friday, a viral product, a big sale — Junymo handles the surge without extra headcount or extra cost.
Built specifically for Shopify merchants who want support on autopilot.
Refunds, exchanges, order lookups, and FAQs handled end-to-end without a human.
Reads orders, processes refunds, updates addresses, and creates draft orders directly in your store.
Every conversation logged to a clean dashboard. Escalate, assign, and add notes in one click.
No per-ticket fees. Unlimited conversations. Your costs stay predictable as you scale.
A typical apparel brand doing $1.2M/yr — before vs. after Junymo.
Example scenario based on typical Shopify apparel brand data.
Avg. response time
Before
6 hrs
After Junymo
Under 30 sec
Tickets resolved without a human
Before
12%
After Junymo
87%
Monthly support cost
Before
$3,400
After Junymo
$97–$597/mo
We're so confident Junymo works that we back every annual plan with a full refund guarantee. If we don't auto-resolve at least half your support tickets within 90 days, you get every dollar back. No questions.
One price per month. No per-ticket fees. No overages — even during Black Friday.
Our most popular plan. Same outcome as a full-featured helpdesk at 70% of the cost.
Get started →Built for high-volume stores that have outgrown per-ticket pricing.
Get started →Annual plans billed upfront · 90-day money-back guarantee · See all plans including Pilot →
Everything you need to know before getting started.
Junymo is an AI support agent that plugs directly into your Shopify store and handles customer support automatically — end to end. It reads your live Shopify data and takes real actions: processing refunds, creating exchanges, tracking orders, handling cancellations, updating addresses, and answering product questions. It's not sending canned responses. It's doing the actual work.
Order tracking and status updates, full refund processing, size and item exchanges, order cancellations, shipping address corrections, product and FAQ questions, and item issue reports. Anything outside of that gets escalated to you with the full conversation history so you never have to start from scratch.
Most chatbots send scripted responses and hand off to a human. Junymo actually connects to your Shopify store and executes — it can issue a real refund, create a draft exchange order, or cancel an order directly in Shopify. The customer's issue gets resolved in the chat. No ticket, no follow-up, no human needed.
If Junymo doesn't auto-resolve at least 50% of your incoming support tickets within 90 days of going live, you get a full refund — every dollar back. No partial credit, no conditions, no hoops. Annual plans are billed upfront, and this guarantee is how we back that commitment.
Setting up a custom AI agent for your store takes real work — cataloging your products, learning your policies, training on your brand voice. Monthly billing doesn't give us enough time to prove value. Annual commitment lets us go deep from day one, and the 90-day guarantee removes the risk entirely.
Most stores are live within 24 hours. You fill out a short form, we configure the agent for your store, you approve it before it goes live, then paste one line of code into your Shopify theme. That's it.
Flat monthly rate. Setup in under 24 hours. 50%+ auto-resolved in 90 days or you get every dollar back.
Annual plan billed upfront · 90-day money-back guarantee · No setup fees.