Most helpdesks charge per ticket and per AI interaction — your bill explodes during Black Friday. Junymo is one flat monthly rate regardless of volume spikes.
Low-risk entry point for early-stage or lower-volume stores.
Replaces a part-time VA at a fraction of the cost.
Same outcome as a full-featured helpdesk — at 70% of the cost.
Built for high-volume stores that have outgrown per-ticket pricing.
Custom pricing starting at $1,997/mo. Includes 12,000 tickets, dedicated AM, and SLA.
Pay for the year upfront. If Junymo doesn't auto-resolve at least 50% of your support tickets within the first 90 days, we refund every dollar — no questions, no hoops.
Drag the slider to your monthly ticket volume. Traditional helpdesk cost includes a base plan + AI interactions priced per ticket (assuming 75% AI resolution).
Real cost comparison at common ticket volumes — traditional helpdesk base plan + AI interactions included.
Traditional helpdesk costs estimated based on typical base plan + AI interactions at $0.90/interaction with 75% AI resolution rate. Actual costs may be higher during volume spikes.
Everything you need to know before committing.
We'll never cut you off mid-month. If you consistently exceed your plan's ticket limit we'll reach out and move you up to the next tier. No surprise overage fees — that's the whole point of flat-rate pricing.
A ticket is a unique customer support conversation — one customer reaching out about one issue. Whether the AI resolves it in 2 messages or 10, it counts as one ticket. Multi-turn back-and-forth within the same issue is never double-counted.
If Junymo doesn't auto-resolve at least 50% of your incoming support tickets within 90 days of going live, you get a full refund. No partial credit, no conditions. We stand behind the product.
Yes. Annual plans can be upgraded at any time — you pay the difference prorated. Downgrades take effect at your next renewal date.
We don't do a free trial because setup takes real work — we configure a custom agent for your store, not a generic chatbot. Instead, we back every annual plan with a 90-day money-back guarantee. If we don't hit 50%+ auto-resolution within 90 days, you get a full refund.
Pick the plan that fits your volume, get set up in under 24 hours, and let the AI handle the inbox. 90-day money-back guarantee on every annual plan.
Get started →Annual plan billed upfront · 90-day money-back guarantee · No setup fees.