đĄī¸90-day money-back guarantee â 50%+ of tickets auto-resolved or we refund every dollar. See plans â
Dashboard
Every support ticket. One place.
The Junymo dashboard gives you a real-time view of everything your AI handles â and surfaces exactly what needs your attention. No inbox chaos. No missed tickets.
Every customer conversation â whether handled by AI or escalated to you â flows into one inbox. You see the full conversation, the order context, and exactly what action was taken. No guessing.
âAI-resolved, in-progress, and escalated tickets in one view
âFull conversation history for every ticket
âTicket numbers for easy reference (#0001, #0002âĻ)
âReply to customers directly from the dashboard
Support Inbox3 open
Sarah M.
Order #4291 â tracking
AI resolved2 min ago
James K.
Refund request #3847
Escalated5 min ago
Amy L.
Wrong item received
Needs you8 min ago
Tom B.
Exchange for size L
AI resolved12 min ago
Dana R.
Where is my order?
AI resolved18 min ago
This monthMay 2026
247
Tickets this month
82%
AI resolved rate
< 2s
Avg response time
$1,840
Est. savings
AI resolution rate â last 7 days
Analytics
Know your numbers. Every week.
Junymo tracks every ticket and gives you clear metrics: how many your AI resolved, how much time it saved, what your average response time is, and what it's worth in dollar terms.
âTotal tickets handled this month
âAI resolution rate â tracked accurately per ticket
âEstimated cost savings vs. human support
âAverage response time across all conversations
Settings & Customization
Configure the AI for your store. Your rules.
Every Shopify store is different. Set your return window, tone of voice, escalation email, and refund limits â and the AI follows your rules exactly, every time.
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Shipping policy
Auto-scanned or manual
âŠī¸
Return window
Your own timeline
đī¸
Tone of voice
Professional or casual
đŦ
Escalation rules
Thresholds & routes
Agent Settings
Tone of voiceFriendly & Professional
Refund window30 days
Exchange window30 days
Max auto-refund$150.00
Escalation emailsupport@yourstore.com
Save settings
SM
Sarah M.
sarah@email.com
4
Tickets
3
Orders
$347
Total spend
Ticket history
#0041 â Order trackingAI resolved
#0033 â Refund requestAI resolved
#0018 â Exchange requestClosed
Customer Profiles
Full customer history, instantly.
Every ticket is attached to a customer profile â with their order history, past conversations, and ticket count. When you need to step in, you already know everything.
âCustomer profiles with full order and ticket history
âPrevious conversations visible in one click
âTotal spend and order count per customer
âConversation context always available when you reply
Full visibility. Zero extra cost.
The dashboard is included in every plan. No add-ons, no upsells.