🛡️90-day money-back guarantee — 50%+ of tickets auto-resolved or we refund every dollar. See plans →
Why Junymo

Support that pays for itself.

Every ticket Junymo handles is a ticket you don't pay a human to handle. Here's what that looks like in real numbers.

80%+
Tickets resolved without human touch
Refunds, tracking, exchanges, cancellations — handled end-to-end by the AI.
< 2s
Average response time
Compared to 4–6 hours for email-based human support.
24/7
Support coverage
168 hours per week vs. ~40 for a part-time VA.

Junymo vs. hiring human support

A realistic comparison for a Shopify store handling ~300 tickets/month.

What you're comparing
Human VA / Support Rep
Junymo AI
Monthly cost
$800–$2,000/mo
$97–$1,297/mo
Cost per ticket
$3–$7 each
< $0.05 each
Response time
2–8 hours
< 2 seconds
Available hours
~40 hrs/week
168 hrs/week
Handles refunds
Yes (manual)
Yes (automatic)
Handles exchanges
Yes (manual)
Yes (automatic)
Scales with volume
Hire more people
No extra cost
Setup time
Weeks of training
< 24 hours

The math for your store

Based on a store with 300 support tickets per month.

With a VA
~$1,200/mo

300 tickets × $4 avg cost per ticket = $1,200/month minimum. Doesn't include training, management overhead, or turnover.

With Junymo
$97/mo

300 tickets handled automatically for $97/month flat — no per-ticket fees, no overages. Annual plan billed upfront with a 90-day money-back guarantee.

Before and after Junymo

✗ Before Junymo
  • —You spend 2–3 hours/day answering "where is my order?" emails
  • —Refunds require logging into Shopify, finding the order, and processing manually
  • —Support tickets pile up on weekends and evenings
  • —You pay $800–$2,000/mo for a VA who still misses tickets
  • —No visibility into what types of issues customers are having
✓ After Junymo
  • ✓Order questions answered automatically in under 2 seconds
  • ✓Refunds processed end-to-end — you never touch them
  • ✓24/7 support coverage: nights, weekends, and holidays handled
  • ✓Only genuinely complex tickets land in your inbox, with full context ready
  • ✓Monthly analytics show exactly what's being resolved and what you're saving
90-Day Guarantee

50%+ auto-resolved in 90 days — or we refund every dollar.

Flat monthly rate. Setup in under 24 hours. If Junymo doesn't auto-resolve at least half your support tickets in the first 90 days, you get a full refund. No questions. No hoops.

Get started →Book a 15-min demo call

Annual plan billed upfront · 90-day money-back guarantee · No setup fees.